bd jakpot Privacy Policy

This privacy policy describes the practices bd jakpot follows regarding the personal information of users of the bd jakpot website. By using bd jakpot, you are considered to have accepted the terms of this policy. Reading our Terms and Conditions alongside this privacy policy will give you a full understanding of your rights and responsibilities.

1. Definitions and Scope

In this policy, "personal information" refers to any information that can be used to identify a person, directly or indirectly. This includes name, mobile number, email address, date of birth, payment-related information, and device and browsing data.

This policy applies to the bd jakpot website, mobile application, and all our digital platforms. By registering on bd jakpot, managing an account, or using any of our services, you consent to the collection and processing of information as described in this policy.

2. Types and Sources of Information Collected

2.1 Registration and Account Information

We collect the information you provide when opening an account on bd jakpot. This includes:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or other identity verification documents (where required)

2.2 Financial Transaction Information

When you make a deposit or withdrawal, we record transaction details. Payments on bd jakpot are processed through bKash, Nagad, and Rocket. We do not store your full mobile wallet details — only the transaction reference number and amount are recorded.

2.3 Device and Browsing Information

Certain technical information is collected automatically while you use bd jakpot:

• IP address and device identifier information
• Browser type and operating system
• Page visit times and session duration
• Information collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

Your gaming history, betting patterns, win/loss records, and bonus usage data are stored on bd jakpot's servers. This information is primarily used to ensure account security and to support responsible gaming practices.

3. Purposes for Using Your Information

bd jakpot uses your information for the following purposes:

• Account registration, verification, and management
• Processing deposits and withdrawals
• Preventing fraud and unauthorised access
• Providing customer service and technical support
• Communications regarding bonuses, promotions, and VIP benefits
• Improving platform services and providing a personalised experience
• Meeting legal obligations and ensuring regulatory compliance

4. Information Sharing Policy

4.1 Third-Party Service Providers

bd jakpot uses the services of trusted technology partners — such as payment processors, game software providers, and cybersecurity firms. These partners receive only the limited information needed to deliver their specific services and have no right to use that information for their own purposes.

4.2 Legal Requirements

bd jakpot may disclose required information in response to a court order, a lawful request from a law enforcement agency, or a legal obligation. In such situations we will try to notify the user in advance, though legal restrictions may not always make this possible.

4.3 Business Restructuring

In the event of a merger, acquisition, or business restructuring, user data may be transferred to the successor entity. bd jakpot will inform users in a timely manner before any such change takes place.

5. Cookies and Tracking Technologies

The bd jakpot website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site. We use three types of cookies:

• Essential cookies: To maintain login sessions and ensure the core functionality of the site.
• Functional cookies: To remember your preferences and language settings.
• Analytical cookies: To understand site usage patterns and improve our services.

You can disable cookies through your browser settings, but doing so may limit some features of the site.

6. Data Security and Protection

bd jakpot has put in place industry-standard technical measures to protect your information. All data transmission is secured using SSL (Secure Sockets Layer) encryption. We also use:

• Firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor verification (OTP) process
• Restricted access controls — only authorised staff can access sensitive information
• Regular server backups and a data recovery plan

However, complete security over the internet cannot be guaranteed. We therefore ask users to use a strong password and not share their account details with anyone.

7. Data Retention Period

bd jakpot retains your personal information for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be kept for the required period for legal compliance, dispute resolution, or fraud prevention purposes.

Financial transaction records are generally retained for up to 5 years, as this is a requirement under financial regulatory law. After this period, data is securely deleted.

8. User Rights

As a bd jakpot user, you have the following rights:

8.1 Right to Access Your Information

You can contact us at any time to find out what information we hold about you and for what purpose it is being used.

8.2 Right to Correct Your Information

If any information on your account is incorrect or out of date, you can request that it be corrected. OTP verification may be required to change your name, email, or mobile number.

8.3 Right to Request Deletion of Your Information

You may request that your account and associated data be deleted. However, certain information may be retained for legal or regulatory reasons, as described in section 7.

8.4 Right to Stop Marketing Communications

If you no longer wish to receive promotional SMS or emails, you can let our support team know at any time. This will not stop essential account-related messages from being sent.

9. Protection of Minors

Participation in casino and betting activities on bd jakpot is only for persons aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. If it is found that a minor has opened an account, that account will be closed immediately and the collected data will be securely deleted.

Our Responsible Gaming policy contains detailed guidance on safe gaming, including the protection of minors.

10. External Links and Third-Party Sites

The bd jakpot website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. It is your own responsibility to read their privacy policies before visiting any external site.

11. Notice of Policy Changes

bd jakpot may update this privacy policy from time to time. For significant changes, users will be notified in advance by registered email or SMS. Continued use of the site after any change will be considered your acceptance of the updated policy.

For any questions about policy changes, please contact our support team. Our FAQ section also has answers to common questions about the privacy policy.

12. Applicable Law

This privacy policy is governed by and interpreted in accordance with the laws of Bangladesh. Any disputes arising from this policy will be settled under the jurisdiction of the appropriate courts of Bangladesh.